Appointment Policy

 

To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment. Emergency cases shall always receive top priority, which is why occasional appointment delay is inevitable. Please realize that we make a sincere attempt to see each client on time.

 

For the safety of all animals in our care, we require that all vaccinations be up to date. Even though we make every effort to make our patients feel comfortable during visits, they may be a little uneasy about new people, new surroundings and other pets. This is one of the reasons we ask you to restrain your pet. We recommend that animals be placed on a leash or in pet carriers before entering the waiting room.

 

Payment Policy

 

We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, Discover, American Express, cash and personal checks. 

We’re also pleased to offer our clients CareCredit® No Interest Payment Plans. With CareCredit you can say “yes” to the best treatment for your pet immediately, and pay for it over time with low monthly payments that fit easily into your budget.

The credit card for healthcare services

CareCredit is the credit card exclusively for healthcare services. CareCredit offers no-interest and low interest payment terms, zero hidden fees, and low minimum monthly payments. You can use your CareCredit card over and over for all your pet’s follow-up care as well as annual exams and vaccines.

Apply Now or to learn more about CareCredit, please contact us.

Patient Arrival Policy

 

For your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting area or exam rooms.

All cats must be presented in an appropriate cat carrier or on a leash.